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What is Reborn Lash Boutique?Reborn Lash Boutique is a professional beauty studio specialising in eyelash extensions, brow services, and facial waxing. With over 15 years of experience, we provide high-quality treatments in a relaxing environment.
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Where are you located?We are located at 1 Grant Avenue, Hope Island, QLD 4212.
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Do you require a deposit for bookings?Yes, we require a deposit to secure your appointment which is paid when checking out on your booking.
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How long do eyelash extensions last?Eyelash extensions can last between 4 to 6 weeks, depending on your natural lash cycle and aftercare. Regular refills help maintain their fullness.
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What is the difference between Classic, Hybrid, and Volume lashes?Classic Lashes: A natural look with one extension per natural lash. Hybrid Lashes: A mix of Classic and Volume for a fuller, textured look. Volume Lashes: Lightweight fans applied to each lash for maximum volume and drama.
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How do I care for my eyelash extensions?To help maintain and care for your eyelash extensions you should: Avoid getting them wet for 24 hours after application. Use oil-free cleansers and makeup removers. Brush lashes daily with a spoolie to maintain their shape. Avoid rubbing, pulling, or sleeping face-down.
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What is the difference between a brow tint and hybrid dye?Brow Tint: A semi-permanent dye that stains both the skin and hair for a softer look, lasting up to 2 weeks. Hybrid Dye: A more intense stain that lasts longer on the skin (up to 10 days) and hair (up to 6 weeks).
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How long does brow lamination last?Brow lamination typically lasts 4 to 6 weeks, depending on your hair growth cycle and aftercare.
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How often should I get my brows waxed or shaped?For best results, we recommend brow waxing or shaping every 3-4 weeks to maintain a polished look.
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Can I book a brow service if I have sensitive skin?Yes! If you have sensitive skin, let us know before your appointment so we can tailor our products and techniques for you.
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What is your cancellation policy?We require at least 24 hours’ notice for cancellations or rescheduling. Deposits will be forfeited for late cancellations.
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What happens if I’m late to my appointment?If you arrive more than 10 minutes late, we may need to adjust or reschedule your service to avoid delays for other clients.
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Do you offer refunds or rescheduling options?Deposits and services are non-refundable. However, if you need to reschedule, we are happy to find a new time for you if you provide adequate notice.
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Do you accept walk-ins, or is booking required?A booking is required to be completed in advance of an appointment.
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