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  • What is Reborn Lash Boutique?
    Reborn Lash Boutique is a professional beauty studio specialising in eyelash extensions, brow services, and facial waxing. With over 15 years of experience, we provide high-quality treatments in a relaxing environment.
  • Where are you located?
    We are located at 1 Grant Avenue, Hope Island, QLD 4212.
  • Do you require a deposit for bookings?
    Yes, we require a deposit to secure your appointment which is paid when checking out on your booking.
  • How long do eyelash extensions last?
    Eyelash extensions can last between 4 to 6 weeks, depending on your natural lash cycle and aftercare. Regular refills help maintain their fullness.
  • What is the difference between Classic, Hybrid, and Volume lashes?
    Classic Lashes: A natural look with one extension per natural lash. Hybrid Lashes: A mix of Classic and Volume for a fuller, textured look. Volume Lashes: Lightweight fans applied to each lash for maximum volume and drama.
  • How do I care for my eyelash extensions?
    To help maintain and care for your eyelash extensions you should: Avoid getting them wet for 24 hours after application. Use oil-free cleansers and makeup removers. Brush lashes daily with a spoolie to maintain their shape. Avoid rubbing, pulling, or sleeping face-down.
  • What is the difference between a brow tint and hybrid dye?
    Brow Tint: A semi-permanent dye that stains both the skin and hair for a softer look, lasting up to 2 weeks. Hybrid Dye: A more intense stain that lasts longer on the skin (up to 10 days) and hair (up to 6 weeks).
  • How long does brow lamination last?
    Brow lamination typically lasts 4 to 6 weeks, depending on your hair growth cycle and aftercare.
  • How often should I get my brows waxed or shaped?
    For best results, we recommend brow waxing or shaping every 3-4 weeks to maintain a polished look.
  • Can I book a brow service if I have sensitive skin?
    Yes! If you have sensitive skin, let us know before your appointment so we can tailor our products and techniques for you.
  • What is your cancellation policy?
    We require at least 24 hours’ notice for cancellations or rescheduling. Deposits will be forfeited for late cancellations.
  • What happens if I’m late to my appointment?
    If you arrive more than 10 minutes late, we may need to adjust or reschedule your service to avoid delays for other clients.
  • Do you offer refunds or rescheduling options?
    Deposits and services are non-refundable. However, if you need to reschedule, we are happy to find a new time for you if you provide adequate notice.
  • Do you accept walk-ins, or is booking required?
    A booking is required to be completed in advance of an appointment.
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